Solutions Engineer
About us
Arctic Instruments is active in deep tech, specializing in quantum-limited parametric amplifiers. As a spin-off from VTT Technical Research Centre of Finland, the company serves a global customer base, addressing significant challenges in quantum computing, particularly in high-fidelity qubit readout. Their mission is to develop cutting-edge technology and distribute it among quantum computer builders and researchers.
Job description
As a solutions engineer, you work in our cryotesting and customer solutions team. The team is responsible for our hardware product characterization, and it serves as a technical point of contact for our global customer base. In the company’s cryogenic characterization facility in Espoo, Finland, you operate specialized RF (radio-frequency) instrumentation to validate the electrical performance of our microwave amplifiers. You then apply this technical knowhow to solve problems customers face, including guiding our clients through the installation and tune-up of the amplifiers. You provide support primarily remotely but also at the customer’s site when needed. In parallel, you continue to work in internal cryocharacterization projects, which we believe is essential for ensuring that your technical knowhow remains up to date.
- Operate specialized RF instrumentation to validate electrical performance of microwave amplifiers
- Solve problems customers face regarding installation and tune-up of amplifiers
- Provide remote support and on-site assistance when needed
- Work on internal cryocharacterization projects to maintain technical knowhow
- Collaborate closely with other engineers and sales teams to address customer needs
- Understand customer challenges and improve documentation as necessary
Relevant work experience
- Master’s-level degree in physics, electrical engineering, or a related field
- Practical laboratory experience working with electrical devices/hardware
- Programming experience and interest in computer-controlled measurement procedures
- Very good communication skills in English
- Availability to travel on a monthly basis
Benefits
A dynamic work environment
The opportunity to steer how we do things at a quickly developing company
Skills required for the job