Site Reliability Engineer

About us

Kaiko is active in building a next-generation agentic clinical AI assistant that helps clinicians reason across patient data, guidelines, and diagnostics. The company collaborates closely with leading hospitals and research centers, including the Netherlands Cancer Institute, to develop specialized diagnostic agents in various medical fields. With a well-funded status and a growing international team, Kaiko operates from Zurich and Amsterdam.

Job description

As a Site Reliability Engineer, you will spend most of your time maintaining the platform's health by responding to alerts, triaging and resolving incidents, and participating in on-call duties as a core part of your responsibilities. You will also work on enhancing the reliability processes over time, refining alerts, and strengthening the SRE program to prevent recurring issues.

• Own the reactive frontline. Carry on-call, triage alerts quickly and methodically, and drive incidents to resolution with clear communication and clean handoffs.
• Make our alerts trustworthy. Treat noisy or low-value alerts as defects to fix, not background noise. Help move us toward structured, queryable signals and precise, actionable alerting.
• Turn incidents into durable fixes. Run and contribute to blameless postmortems, then follow through across teams, so action items land in our services.
• Strengthen the SRE programme. Write automation and tooling that removes toil, improves runbooks and dashboards, and leaves the on-call rotation better documented than you found it.

Relevant work experience

• Deep Kubernetes experience with real failure modes under pressure
• Strong Linux fundamentals for debugging at the OS level
• Solid programming ability with maintainable automation and tooling
• Experience in production SRE, platform, or infrastructure

Benefits

Skills required for the job